Marcelo Paiva
A woman in a wheelchair with her mouth open, beside a large round door and swirling smoke.

Success criterion 2.2.6 · Level AAA

Timeouts

“I stepped away for a coffee and came back to a locked vault. Let me know if you're timing me out!”

Who this helps: Various, including mobility and cognitive impairments

Success criterion 2.2.6 · Level AAA

Timeouts

Users are warned of the duration of any user inactivity that could cause data loss, unless the data is preserved for more than 20 hours when the user does not take any actions.

Principle 2: Operable · Guideline 2.2: Enough Time

What each role can do

Product manager
Clearly communicate any timeouts that might result in data loss.
Designer
Design notifications or alerts to inform users about the session timeout.
Developer
Implement mechanisms to warn the user prior to timeouts and preserve data whenever possible.
Tester
Test for session timeout warnings and data preservation across different scenarios.

Once it is fixed

“Now I can enjoy my coffee and still know what's going on. Cheers!”

Next criterion: 2.3.1 Three Flashes or Below Threshold