Marcelo Paiva
A man seen from behind in a jacket, facing two paneled doors with glass windows and round knobs.

Success criterion 3.2.4 · Level AA

Consistent Identification

“Why is 'Sign Out' called 'Log Off' on another page? Are you trying to confuse me?”

Who this helps: Cognitive Impairments, Visual Impairments

Success criterion 3.2.4 · Level AA

Consistent Identification

Components that have the same functionality within a set of web pages are identified consistently.

Principle 3: Understandable · Guideline 3.2: Predictable

What each role can do

Product manager
Adopt a uniform naming convention for similar functionalities.
Designer
Use consistent icons and labels for the same actions across the site.
Developer
Implement a style guide to keep naming and actions consistent.
Tester
Test to ensure that similar actions are consistently identified across the site.

Once it is fixed

“Now I don't need a decoder ring to use your site. High five!”

Next criterion: 3.2.5 Change on Request