Success criterion 3.2.4
Consistent Identification
Components that have the same functionality within a set of web pages are identified consistently.
- Level AA
- Principle 3: Understandable
- Guideline 3.2: Predictable
In a user’s words
“Why is 'Sign Out' called 'Log Off' on another page? Are you trying to confuse me?”
What each role can do
- Product manager
- Adopt a uniform naming convention for similar functionalities.
- Designer
- Use consistent icons and labels for the same actions across the site.
- Developer
- Implement a style guide to keep naming and actions consistent.
- Tester
- Test to ensure that similar actions are consistently identified across the site.
Once it is fixed
“Now I don't need a decoder ring to use your site. High five!”
Share this with your team
The quotes are written to illustrate the criterion. They are not testimonials from real people. For the official wording, find 3.2.4 in the W3C quick reference for WCAG 2.2 (opens in a new tab).
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