Marcelo Paiva
Two older women face each other across a table holding a teapot and cup, one holding a phone.

Success criterion 3.2.3 · Level AA

Consistent Navigation

“Where did the menu go? It was at the top, now it's at the bottom? Make up your mind, website!”

Who this helps: Cognitive Impairments, Visual Impairments

Success criterion 3.2.3 · Level AA

Consistent Navigation

Navigational mechanisms that are repeated on multiple web pages within a set of web pages occur in the same relative order each time they are repeated.

Principle 3: Understandable · Guideline 3.2: Predictable

What each role can do

Product manager
Ensure a consistent navigational structure across the website.
Designer
Design navigation elements to appear in the same relative order on all pages.
Developer
Use a consistent template for the navigational elements.
Tester
Verify that the navigation is consistent across different pages and sections.

Once it is fixed

“Finally, I can navigate without feeling like I'm in a maze. You're a lifesaver!”

Next criterion: 3.2.4 Consistent Identification